LoginRegister

Privacy Policy

Last updated: 31/08/25

1. Introduction

Phoebe Four OE (“we,” “us,” or “our”) operates the website mentur.gr (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

Data Controller: Phoebe Four OE
Address: Leoforos Syngrou 106, 11741, Athens, Greece
Email: support@mentur.gr

3. Information We Collect

3.1 Personal Data You Provide

We collect personal data that you voluntarily provide to us through:

  • Contact forms
  • Newsletter subscriptions
  • Account registration
  • Comments or inquiries
  • Other interactive features

This may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Message content
  • Other information you choose to provide
3.2 Automatically Collected Data

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Date and time of visits
  • Device information
3.3 Third-Party Data Collection
Google Maps

When you interact with embedded Google Maps on our website, Google may collect data about your location and usage. This is governed by Google’s Privacy Policy.

Embedded Videos (YouTube, Vimeo, etc.)

When you play embedded videos, the respective platform (YouTube, Vimeo, etc.) may collect data about your viewing behavior. This is governed by their respective privacy policies.

Self-Hosted Fonts

We use self-hosted fonts on our website, which means no data is transmitted to third-party font providers when you view our pages.

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

4.1 Consent (Article 6(1)(a) GDPR)
  • Newsletter subscriptions
  • Marketing communications
  • Optional form fields
  • Cookies (where required)
4.2 Legitimate Interest (Article 6(1)(f) GDPR)
  • Website analytics and improvement
  • Security and fraud prevention
  • Technical administration
  • Customer support
4.3 Contract Performance (Article 6(1)(b) GDPR)
  • Providing requested services
  • Processing inquiries
  • Account management
4.4 Legal Obligation (Article 6(1)(c) GDPR)
  • Compliance with legal requirements
  • Responding to legal requests

5. How We Use Your Information

We use the collected data for:

  • Responding to your inquiries and requests
  • Providing customer support
  • Sending newsletters and marketing communications (with consent)
  • Improving our website and services
  • Analyzing website usage and performance
  • Ensuring website security
  • Complying with legal obligations
  • Protecting our rights and interests

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We may share your data with trusted third-party service providers who assist us in operating our website and providing services, including:

  • Hosting providers
  • Email service providers
  • Analytics providers
  • Payment processors (if applicable)
6.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

6.3 Business Transfers

In case of merger, acquisition, or asset sale, your data may be transferred to the new entity.

7. Data Transfers Outside the EU

If we transfer your personal data outside the European Union, we ensure adequate protection through:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs)
  • Other appropriate safeguards as required by GDPR

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless:

  • A longer retention period is required by law
  • You have consented to longer retention
  • We need to retain data to establish, exercise, or defend legal claims

Typical retention periods:

  • Contact form submissions: 3 years
  • Newsletter subscriptions: Until unsubscribed
  • Analytics data: 26 months
  • Account data: Until account deletion

9. Your Rights Under GDPR

As a data subject, you have the following rights:

9.1 Right of Access (Article 15)

You can request information about how we process your personal data and obtain a copy of your data.

9.2 Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data.

9.3 Right to Erasure (Article 17)

You can request deletion of your personal data in certain circumstances.

9.4 Right to Restrict Processing (Article 18)

You can request limitation of processing in certain circumstances.

9.5 Right to Data Portability (Article 20)

You can request transfer of your data in a structured, commonly used format.

9.6 Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing purposes.

9.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time.

9.8 Right to Lodge a Complaint

You can file a complaint with your local data protection authority.

To exercise these rights, contact us at support@mentur.gr

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction
  • Loss

These measures include:

  • SSL/TLS encryption
  • Regular security assessments
  • Access controls
  • Staff training
  • Incident response procedures

11. Children’s Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Last updated” date
  • Sending email notifications (for significant changes)
  • Displaying prominent notices on our website

We encourage you to review this Privacy Policy periodically for any changes.

13. Third-Party Privacy Policies

This Privacy Policy does not apply to third-party websites or services that you may access through our website. We encourage you to read the privacy policies of these third parties:

  • Google Maps: https://policies.google.com/privacy
  • YouTube: https://policies.google.com/privacy
  • Vimeo: https://vimeo.com/privacy

14. International Data Transfers

Our website may be accessed from countries outside the European Union. By using our Service, you consent to the transfer of your information to countries that may not have the same data protection laws as your jurisdiction.

15. Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or significantly affects you.

16. Data Breach Notification

In the event of a personal data breach, we will:

  • Notify the relevant supervisory authority within 72 hours (where required)
  • Inform affected individuals if the breach is likely to result in high risk to their rights and freedoms
  • Document all data breaches and their effects

17. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer: support@mentur.gr
General Contact: info@mentur.gr
Address: Leoforos Syngrou 106, 11741, Athens, Greece

18. Supervisory Authority

If you are located in the EU and have concerns about our data practices, you can contact your local data protection authority:

  • General EU contact: https://edpb.europa.eu/about-edpb/about-edpb/members_en

This Privacy Policy is effective as of 31/08/25 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.